Privacy Policy

This Privacy Policy explains how Sonder Ridge (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website or use our services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact details when you communicate with us or make a reservation.

1.2 Usage Information: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, operating system, and browsing behavior. This information helps us analyze trends, administer the site, and improve user experience.

1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your interactions with our website. These technologies help us personalize your experience, remember your preferences, and track usage patterns.

2. Use of Information

2.1 Provide Services: We use the collected information to provide and improve our services, including processing reservations, communicating with you, and ensuring a seamless experience during your stay.

2.2 Personalization: We may use your information to personalize your experience, such as recommending properties based on your preferences, sending targeted offers, and providing customized content.

2.3 Analytics and Improvement: We analyze usage patterns and preferences to understand how our website and services are used. This information helps us improve our offerings, optimize our website, and develop new features.

2.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as well as to protect our rights, privacy, safety, or property, or those of others.

3. Information Sharing

3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or providing services on our behalf. These service providers are contractually obligated to keep your information confidential and use it only for the purposes specified by us.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

3.4 Consent: We may share your information with your consent or at your direction.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

5.1 Access and Correction: You have the right to access, update, or correct your personal information. If you would like to exercise this right, please contact us using the information provided below.

5.2 Marketing Communications: You may opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

5.3 Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. However, please note that certain features of our website may not function properly without cookies.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

 

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